our focus

functional

our services span marketing, commerce and care - to ensure the experiences we design reflect our human-centric approach, our community is comprised of industry veterans with expertise in experiential design, operations, digital transformation, UX, CXM, technology architecture, system integration, data analytics and AI.

industries

dig.human serves both B2B and B2C organizations globally. We have extensive experience serving the most demanding clients based on specific business requirements unique to each industry:

Retail
Financial Services
Products
Technology
Healthcare

capabilities

Project teams are assembled based on specific client needs. We can provide individual support for short-term or small projects or full teams for ongoing run programs, including on-shore and offshore programs.across a wide array of digital services

Experiential design
Digital analytics
Business and operational strategy
Content strategy
Paid, earned owned media strategy
Technology architecture
System integration: CRM, CDP, DMP

industry examples

retail

Building better retail commerce and marketing experiences, across web, social, mobile and in-store channels through digital analytics, operational strategy, content and campaign management across paid, earned, and owned media, to deliver real-time contextual digital interactions

consumer goods

Using advanced analytics and AI to optimize paid, earned and owned marketing campaigns and messaging programs. Experiential design to identify and value market opportunities across B2B and D2C commerce and marketing channels

financial services

Offering includes omni-channel business and operational strategy content strategy, marketing optimization across paid, earned owned media, and CDP integration for real-time digital personalization

healthcare

Capabilities targeting customer engagement, content creation and personalization, CSat/NPS, community creation, and enhanced customer care including proactive care targeting and triage through AI driven analytic modeling and real-time support

technology

Improving omni-channel customer targeting programs and proactively reducing account churn through enhanced digital campaign personalization, proactive social care triage and management, and expanded inside sales programs